FAQ's

How do I know if my order has shipped?

 

Once your order has shipped, you will receive an email with tracking number .


What Is Your Order Process?

processing time (1-2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).


How Long Will It Take For My Order to Reach Me?

Delivery time is between 3-5 days. Please note that we do not ship on Saturdays, Sundays or holidays.


How Can I Track My Order?

We provide Track order under shipping list you can check it anytime.



My Order Hasn't Arrived Within the Specified Timeframe, What Do I Do?

If your order has not arrived within the estimated shipping time period, make sure to track your order if possible (see above). Delivery can sometimes be delayed due to customs and during holiday periods. Please contact us via our contact us page and we will do our best to assist with any concerns.


Do I Have To Pay Customs Fees or Import Taxes?

Majestic Life cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee. Lucan Lorenzo is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing all claims.


What Forms Of Payment Do You Accept?

We gladly accept Visa, MasterCard & American Express. You also have the ability to pay via your PayPal account. At checkout, you will be given these payment options to select from.


Is It Safe to Shop on Your Site?

Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access majesticlife.net uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions.


Can I Change Or Cancel My Order?

Cancel : Please take extra care to select your chosen product before purchasing as we do not accept cancellations.
Change : We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed.



Check Your Delivery Details

Please take extra care when entering your delivery details as we are unable to change delivery details or resend items which have been sent to the wrong address